Business Consulting reviews and results

We brought Noble Biz in because our margins had dropped three years running and we could not work out why. Within the first fortnight, their consultant identified that our quoting process was under-pricing complex jobs by roughly 12%. They rebuilt our estimating spreadsheet, trained the sales team on it, and within two quarters our gross margin climbed from 28% back to 34%. Concrete, measurable change.

Graeme Pollock

Director, Pollock Joinery, Edinburgh

I run a recruitment agency with nine consultants. Staff turnover was killing us: we lost four people in one year. Noble Biz redesigned our interview process and built a structured onboarding programme that runs over the first 90 days. Since then we have hired six people and every one of them is still with us after 12 months. The fee paid for itself many times over in saved recruitment costs alone.

Fiona Hardie

Managing director, Hardie Talent, Glasgow

We used the Diagnostic sprint before deciding whether to open a second shop. The report gave us a clear picture of our fixed costs, breakeven point and the minimum footfall we would need. It turned out the numbers did not support a second site yet, but the consultant showed us how to increase average transaction value in our existing shop by 18% through better merchandising. That was more valuable than the expansion would have been.

Raj Anand

Owner, The Wee Pantry, Stirling

Our accountancy practice had 14 staff and no documented processes. When someone was off sick, their clients just waited. Noble Biz spent three months mapping our workflows and writing SOPs for every recurring task. Now any qualified member of the team can pick up another's caseload the same day. Client complaints about delays dropped to almost zero last quarter.

Helen McBride

Partner, McBride & Ross Accountants, Aberdeen